WHAT MAKES US DIFFERENT 


Many insurers and MGAs are only set up to insure standard risks – meaning they’re missing out on a massive and growing part of the market.   

Not us.   

We’re experts in ‘non-standard’ insurance – an underserved and rapidly expanding part of the market. We’ve driven the digitalisation of the non-standard market by segmenting our customers at the most granular level. Paired with the deep adoption of machine learning across both risk and retail pricing, we have unmatched market reach with the largest quote footprint of any UK home insurer.

This capability means we can serve non-standard customers who would otherwise struggle to find good cover through price comparison services, and grow our overall market share by pricing more effectively than our competitors. 

By personalising cover to fit every customer’s situation, we limit our exposure, while still giving customers affordable protection. It’s fair. It works – and it gives us a significant competitive advantage over most other insurers.    

Managing risk for the most complex customers and situations puts us in the perfect position to insure the rest.   

We believe everyone should have access to fair and affordable home insurance, regardless of their circumstances. Today, we can insure more than 95% of UK homes, making us the high-growth market leader in non-standard home insurance. 

We work with the agility of a scale-up and the rigour of a regulated business with A-rated capacity.   

As a top 10 UK home insurance business by new sales volume, and with the ambition to get to number one, we’re always asking, ‘what’s next?’.  


2002

Founded as New Home Insurance Service

2007

Launched on all major price comparison websites

2009

Launched the first online quote process for non-standard home insurance

2011

Became an MGA Insurer with AXA partnership

2012

Launched new Homeprotect product for the non-standard market

2014

Investment from ECI Partners 

2016

Launched risk and retail pricing platform, Artemis

2017

Launched Cortex, our machine learning retail platform

2019

Set up Homeprotect Claims

2020

Integrated Cortex into performance marketing to drive scale whilst improving ROI

2021

Realisation and reinvestment from ECI Partners

2022

Launched an enhanced product to significantly upgrade cover

2023

Ranked number one for paid search by ebenchmarkers 

2024

Ranked number one for transparency by Fairer Finance

2024

In-housed our Claims operation and transitioned to an AI-driven operating model 

2025

Recognised as a ‘Great Place to Work’ in the UK for the sixth year in a row

2026

Collaborated with Google Cloud to scale award-winning AI tool ‘Holmes’

2026

Announced eighth year of consecutive double-digit growth with 2025 financial results

2026

Recognised as a ‘Great Place to Work’ for the seventh consecutive year 

Our history

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OUR CONSUMER BRAND

Avantia Group is the parent company behind Homeprotect, an award-winning direct-to-consumer brand for home insurance, underwritten by AXA.   

Homeprotect provides cover for over 350,000 UK customers, with more than 15,000 five-star reviews on Trustpilot. We believe everyone should have access to fair and affordable home insurance, regardless of their circumstances.  

We’re experts at insuring people who want to buy a unique property, renovate, rent a home or leave it unoccupied, and we’re the market leaders for non-standard insurance.   

We can do this because our AI-enabled tech enables our customers to get an instant, online quote to cover a huge range of complex needs and our customer support teams are on hand to provide information and support when only a real person will do.  

Today, we're redefining what home insurance can offer for people whose homes and lifestyles are considered by the industry to be ‘non-standard’. As we continue our journey to become the UK’s most recommended home insurer, we’re investing heavily in innovation; building our own machine-learning platforms, developing advanced pricing and underwriting technologies, and launching cutting-edge AI solutions like Holmes, our award-winning claims intelligence tool recognised at the 2025 Insurance Times Awards for its use of artificial intelligence to improve customer outcomes and operational efficiency. 

Our insurance has already empowered hundreds of thousands millions of people to protect their homes and the things they love.   

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